A positive customer experience of your brand or organisation depends on the consistency, skill and
reliability of the staff they interact with.
Employers have significant responsibility to ensure the safe working environment for all workers. A failure to provide a safe working environment can leave employers, and managers, criminally liable.
When staff have a clear understanding of their roles and responsibilities and they feel well supported and respected they are more engaged and more productive.
These are just some of the reasons your business needs strong, clear, and easy to implement policies and procedures.
Time and time again Courts have made decisions in favour of employees who the court acknowledges has done the wrong thing simply because the employer didn’t follow their own policy or procedure or had no such guidance in place.
Hanlon’s Employment Relations Consultants can work with your business to create policies and procedures for any people related element of your Business; from Safety to Rewards and Recognition. Our focus is on creating easy to understand and easy to use guidelines that are going to promote flexibility in the way you run your business while providing the necessary safeguards to protect your organisation.
Give Hanlon’s Employment Relations Consultants a call today or email us and we’ll be in contact shortly to assist.